As all orders are handmade to order, Lingerie orders can take up to 7 working days to be dispatched, weekends and bank holidays not included. 

Some orders such as custom sizing and larger orders can take up to 10 working days.
Accessory and jewellery orders can take 1-2 working days to be dispatched. 

Orders are posted Royal mail.

We will send you the tracking number as soon as the order has been sent if the tracking option is selected at the checkout. 

*Please note that if tracked delivery isn’t selected at the checkout we cannot be held responsible for locating your parcel via Royal Mail*

Country Delivery Options Service  Price
UK All prices Royal Mail 2nd Class Signed For 
EUROPE All prices Royal Mail Tracked Signed for £1.99
USA, Australia, New Zealand and Canada  All prices International Tracked Signed For  £9.99


International orders can take between 5-9 working days to arrive- not including weekends.

Customs Duties

  • Shipments will be delivered with duty and tax unpaid.
  • All import (customs) duties and/or taxes must be paid by customers referring to local custom policy.
  • According to customs regulations, AW Lingerie cannot declare purchased items as gifts or list an amount lower than the actual product price.

Please email if you need your order by a certain date.